 ПОЗНАВАТЕЛЬНОЕ Сила воли ведет к действию, а позитивные действия формируют позитивное отношение Как определить диапазон голоса - ваш вокал Игровые автоматы с быстрым выводом Как самому избавиться от обидчивости Противоречивые взгляды на качества, присущие мужчинам Вкуснейший "Салат из свеклы с чесноком" Натюрморт и его изобразительные возможности Применение, как принимать мумие? Мумие для волос, лица, при переломах, при кровотечении и т.д. Как научиться брать на себя ответственность Зачем нужны границы в отношениях с детьми? Световозвращающие элементы на детской одежде Как победить свой возраст? Восемь уникальных способов, которые помогут достичь долголетия Классификация ожирения по ИМТ (ВОЗ) Глава 3. Завет мужчины с женщиной
Оси и плоскости тела человека - Тело человека состоит из определенных топографических частей и участков, в которых расположены органы, мышцы, сосуды, нервы и т.д.
| Summary of Accomplishments
The further information is about the Apple incorporation Company Apple Inc. is an American multinational corporation that It is located at Apple Campus, 1-6 Infinite Loop, Cupertino, California 95014, United States. Its main activity is designing and selling consumer electronics, computer software, and personal computers. The company's best-known hardware products are the Macintosh line of computers, the iPod, the iPhone. As of September 30th, 2011, Apple has 17,787 full time employees and 2,399 temporary employees. The Company’s products and services include iPhone, iPad, Mac, iPod, Apple TV, a portfolio of consumer and professional software applications, the iOS and Mac OS X operating systems, iCloud, and a range of accessory, service and support offerings. It also sells and delivers digital content and applications through the iTunes Store, App Store, iBookstore, and Mac App Store Apple is already a leader in innovation and engineering, and we are applying these same talents to become an environmental leader. Based on tangible actions and results over time, hopefully the customers, employees, shareholders and professional colleagues will all feel proud of using our products.
4. Write a CV for your future job in your country or abroad. Write your answer in an appropriate style. Personal information Oksana Onysko 17 Mazepy street Ternopil Ukraine Tel – 097 9566477 __________________ Objective
A challenging and rewarding position as a public accountant.
Experience
2005 -2007 Present Terpnopil Textile Factory Position: Accountant
Responsibilities: Updated and maintained accounts payable and receivable. Upgraded system from manual to Quick Books and Excel database. Prepared monthly financial statements and payroll. Education
Ternopil National Economical University The Faculty of Finance
Summary of Accomplishments
· Fundamental accounting knowledge. · Efficient, detail-oriented, highly organized · Strong analytical and problem solving skills. · Proficient in QuickBooks, ADP PC/Payroll for Windows, Microsoft Office, Excel, Access, Great Plains, FileMaker Pro, Adobe Photoshop, PageMaker, PowerPoint, Macintosh OS, PC, Windows 95/98/XP.
5. You work at a travel agent’s and have been asked to write an assessment report about a hotel so that the travel agent can decide whether to book rooms there for future customers. Write your report, discussing accommodation, facilities and cost, and making your recommendation about the hotel. Write your answer in an appropriate style.
The luxurious Hawaii Grand hotel at resort is in Limassol 11 Km from the city center and offers an impressive range of comfortable accommodations and sheer comfort. I had a nice interview with Mr. Nicola Aristou general manager of the hotel who is also responsible for the conferences and meetings department. I recommend this hotel as an expert to everyone who is eager to spend the vacations in the best way.
6. You recently bought a laptop, but have discovered that it does not work. Write a letter of complaintto the manager of the store that you bought it from. Write your answer in an appropriate style. 65 Market Street May 29, 2012 Customer Service
Dear Sir/Madam, I am writing you to express my dissatisfaction with a laptop computer I bought in your store four days ago. As soon as I turned on the computer, I realized that Windows operating system was not installed in it, although the offer said it was included. In addition, I chose a gray laptop and the one I received is black. Moreover, the default language of the laptop is Japanese and I haven`t been able to change it to my native language, which is English. To make matters worse, the memory specifications of this laptop are not the same as the ones that I read in your catalog. I definitely need this situation to be solved as soon as possible. I made the decision to buy the laptop at your store, because of previous good recommendations some friends of mine gave me about your store. However, after this experience, I feel deceived. I would like you can send me the laptop I first chose at your store, including all the specifications were shown in the offer. If I don`t get a quick response to my request, I hope a full refund of the payment I already made. Thanks in advance for your response. Yours faithfully, Oksana Onysko
7. You have seen this newspaper advertisement for a language school in your area, and you are interested in learning Italian. Look at the notes you have made, then write a letter to the director of than language school, asking for further information. Write your answer in an appropriate style.
ITALIAN – Intensive course for beginners at Percelli’s Language School. Organised trips to Italy. Contact Mrs Percelli, 423.
· Dear Mrs Percelli, I am writing to you in connection with your advertisement about your Percelli Language School. Firstly, I would like to know the peculiarities of the intensive course in Italian I would also like to know how long does the course last and how many classes per week are there. If there are any classes on Saturday inform me, please. I look forward to your reply at your earliest convenience. ·
8. Write a Covering Letter to accompany your CV (its purpose is to draw the prospective employer’s attention to the key points in your CV and to highlight your suitability for the job). Write your answer in an appropriate style. COVER LETTER May 28, 2012
Dennis Carson 623 Treher Road Troy, NY 12179
Dear Mr. Carson:
If Crystal Company requires a highly motivated accountant who has a strong work ethic and is up to tackling any challenge, then I’m the person you’re seeking. My experience and qualifications will allow me to fulfill and exceed your expectations.
I take pride in myself and my work, and derive considerable satisfaction from doing a good job in all of my endeavors, both business and personal. I work well in high-stress situations and can manage to balance a variety of projects simultaneously. I am specifically adept at accounting. Presently, I am seeking a position which will challenge me to use my capabilities to their fullest extent and offer me ever-expanding responsibility and future opportunities.
I believe my background makes me an excellent match for this position. I would welcome the opportunity for a personal interview to further discuss your company's needs and my qualifications.
Sincerely, Oksana Onysko 9. You recently bought a laptop, but have discovered that it does not work. Write a letter of complaintto the manager of the store that you bought it from. Write your answer in an appropriate style.
Dear Sir or Madame,
I am writing to complain about your laptop, which I bought in your store. Unfortunately, it was spoilt. The laptop have discovered and it does not work. I paid for laptop a lot of money and I ask you to change me into a new or return the money. I look forward to receiving your apology. Yours faithfully, Olena Nestsrak.
You went to the USA for a conference. It took place in Los Angeles. You had a day-trip to San Francisco. Your host was Laura Bush. On the last night she invited you to a barbecue at her house. Her next trip to your country is in August. Write your e-mail to invite Lauгa. Write your answer in an appropriate style. Dear Laura, I was very happy to meet with you and happy to be yours guest. I know in August you will come to my country and you must visit me. You are very interesting and extraordinary personal. I have friend Kat who is keen to meet you. I hope to see you soon. With best wishes, Olena.
11. Write memo for the staff noticeboard based on the following notes. You want to send a memo about security. Three members of staff have had money stolen from their offices. Tell staff that they should keep their valuables with them or in a locked drawer, or cupboard, at all times. Inform staff that if they see anything suspicious, they should phone security immediately. Write your answer in an appropriate style. Memo To: All Staff (or names of specific recipients) Dear colleagues,
I want to inform you that three members of staff have had money stolen from their offices. You should keep your valuables with you or in a locked drawer, or cupboard, at all times. If you see anything suspicious, you must phone security immediately. If you have any questions, please don't hesitate to call me.
Thank you.
12. Amanda Stone would like a job as a marketing assistant. She has a degree in marketing and two years’ business experience. Write her letter to Mr Alvin Scott, Head of Human Resources at the JYJ agency. Write your answer in an appropriate style.
Flat 4, 35, Priory Gardens, Rickwood, WD98YR
10th April 2006
Dear Mr. Scott I am writing to enquire if you have any vacancies for me. I have a degree in marketing and am looking for a suitable placement. I have a two years’ business experience. Please find enclose a copy of my CV for your consideration. Yours sincerely. Amanda Stone.
13. Think of an occasion when you were dissatisfied with the quality of a product or service received and write the type of reply you would have liked to receive. Write your answer in an appropriate style.
Dear Sir or Madame, I am writing to complain about your restaurant, “Ocean Delicacies” where together with my friends we celebrated my birthday party on March 5th. Unfortunately, the holiday was spoilt. Firstly, the service was very slow and inefficient. We had to wait for half an hour before the waiter came to our table and we could get the menu. Then, we had to wait for another twenty minutes before we could order. Furthermore, your staff was impolite and not helpful. I asked the waiter about ingredients in a dish and the way it was cooked, but could get no answer. The waiter told it was none of his business, which was rather rude of him. To make matters worse, the food in your restaurant turned to be too expensive. We paid $15 each only for green salad with a couple of pieces of tomatoes and some greens. The main course was not good either. The meat was overcooked and dry and didn’t worth the money paid. As you can see we couldn’t enjoy the party. I look forward to receiving your apology and trust you will give the matters serious consideration. Yours faithfully, Olena Nesterak. 14. You are Purchasing Manager of a chain of hardware shops. You have just received 200 keyboards, which you ordered from EX90 Electronics. However, after testing a number of the keyboards, your quality control department found a large percentage of the keyboards were faulty. Write an e-mail to Julie Marston, Head of Sales at EX90 Electronics. Explain the situation and what you want them to do about this problem. Write your answer in an appropriate style. Dear Ms. Julie Marston, I am writing to inform you that your delivery 200 keyboards arrived at our factory on Monday morning. However, we cannot accept them because our quality control department has found several problems with the keyboards. Because of these problems, we would ask you to stop any further deliveries of these goods until you have spoken to our Purchasing Manager. She will contact you in the next few days. Yours sincerely, Olena Nesterak. 15. Write an advertisement for the job you would like to do including the following:
Write your answer in an appropriate style.
AV Technician for High Growth Company Interested in joining a challenging, growth oriented organization? ABC Integrated Solutions is AV systems integration and service company located in Anytown, USA. Join a firm who provides tremendous training and career growth opportunities in an expanding industry. As an AV Tech, you will: • Fabricate racks in-house • Set up, test, operate, tear-down, and troubleshoot AV equipment • Work on a team of other skilled technicians Qualified candidates should know how to solder and read wiring drawings. Knowledge of DEF, GHI, JKL, MNO, and PQRS equipment a plus. 1-2 years AV experience and flexibility working with client scheduling requirement are required attributes. AV Technicians can expect: • Compensation commensurate with experience • Medical, dental, life insurance • Short and long term disability • Tuition reimbursement, • Generous paid time off • On site training Send your resume and cover letter to HR@ABCIntegrated.abc or fax to 555-555-5555.
16. You work at a travel agent’s and have been asked to write an assessment report about a hotel so that the travel agent can decide whether to book rooms there for future customers. Write your report, discussing accommodation, facilities and cost, and making your recommendation about the hotel. Write your answer in an appropriate style.
To: Robert Redford, Travel agent From: Olena Nesterak, Subject: Assessment report about a hotel Date: 28th March 2005 Purpose: This report contains the assessment of the suitability of hotel “Ternopil”, for a book rooms there for future customers. The report summarizes it accommodation, facilities and cost. Accommodation:Hotel has a very convenient location as situated in the center of the town. Cost: Hotel is not very expensive, but meets all the requirements and satisfies every desire of their guests. Recommendation: We can to book rooms there for future customers. 17. You recently flew from Kyiv to London, and you were very disappointed with the airline company. Write a letter of complaining about the flight and asking for your money back. Write your answer in an appropriate style.
Dear Sir or Madame,
I am writing to complain about the flight , which I flew from Kyiv to London. Unfortunately, it was spoilt. The flight flight was unpleasant. The service was very slow and inefficient. We had to wait 2 hours before announced the landing. I paid for flight a lot of money and I ask you to return the money. I look forward to receiving your apology. Yours faithfully, Olena Nestsrak.
18. Write a short presentation on your company or a company you know including the following information:
Write your answer in an appropriate style. A Logistic – team of professionals in the field of logistics, developing the quality of services based on the values of the Company. The main services: · Storage services; · Delivery of cargo; · Trade services; · Logistic audit and consulting. With years of experience in the logistics market, specialists of the A Logistic select for you the optimum logistics solution and provide quality and timely implementation of the selected solution. Our firm has over 30 thousand workers in Russia and Ukraine. Main office located ineach regional and urban centers of Ukraine and Russia. We hope to expand our area over the world.
19. An American colleague wants to visit your company. Send him an e-mail giving some information about the following:
Write your answer in an appropriate style. From: Bohdan To: Sandi Subject: Trip to Kyiv I have organized your itinerary for the next week. Please note that there may be some changes. I still have to confirm your flight details with our travel agency. The Kyiv office has promised to email details to you of your hotel bookings before the end of this week. I have to check costs of the hotel, I think it was not expansive for you. On 12 th June – that’s in Wednesday morning – flight DF 435 leaves from USA and it gets to the Kyiv in six o’clock. Then the you will take a taxi and go to the Borysfen hotel. In the next morning we come for you. And this is our plan: 8:00 – take a breakfast 9:00 – come to the our firm. 13:00-14:00 – time for dinner 14:00 – 17:00 – presentation of our firm and meeting with head of it. 17:00 – we go to hotel As a sales representative of a large manufacturing company you have received several letters from a customer complaining about a long delay in the delivery of goods on order. Write a letter of apology to the customer explaining why the goods have not been delivered and giving information concerning dates and means of shipment of a new delivery. Write your answer in an appropriate style. Dear mr Mallison, In response to your letter regarding the unsatisfactory service that you received when renting a car on the 20th July, I would like to begin by giving my sincere apologies for the inconvenience that you experienced. Firstly, the problem of being given the wrong car; needless to say ®a smaller one; occurred because the original car that had been booked for your had not been returned by the time you arrived. Unfortunately, the person who had rented the car prior to you, had not adhered to the rental period originally agreed and as a result ©was two day's late in returning it. We were unable to contact him and therefore hod to provide you with another vehicle. All of our ©four door models were at that time rented out, and rather than not providing you with any car at all, w© were forced to provide a smaller two-door model instead. (D as regards the problems encountered with the engine and the wind screen wipers, these were unfortunate mishaps that could not have ©been foreseen before rental Each time a car is returned to us, it automatically undergoes a rigorous inspection before being given on inspection pass sheet. Our records show that this particular car had (8) passed each inspection stage successfully which leads myself and the mechanics concerned to believe that the problems occurred after the car had been rented to you. This is truly a regrettable occurrence. Please allow me to offer you £100 by way of compensation and to contribute towards the cost of your train ticket. In addition to this I would also like to offer ©you our newest model, a luxurious four-door Rover for a six-day rental period at a time most convenient for you. I hope this offer will make up for the distressing journey you encountered, and will restore your confidence in our Company as a customer-friendly organisation. May I apologise again for this inconvenience. Meanwhile, I look forward to hearing from you to arrange a suitable date for renting our courtesy cor. Your sincerely Mr J Robinson (Manager) Write a letter to a client or colleague to give directions on how to get to your company or university on foot from the nearest station or bus stop. Write your answer in an appropriate style. FAX MESSAGE To: Vernon Linkblatter
Date: 9th June From: Leanne Sands
Dear Vernon, As you requested, here are instructions on how to get to us on Friday 13th June. When you come out of Penn station, walk up West 31st Street. Turn left and walk up Seventh Avenue. Take the third right onto West 34th Street. You'll see Macy's department store on your left when you turn. Go straight on down the street, past Macy's. At Herald Square, cross Broadway and then the Avenue of the Americas. Continue straight on down East 34th Street, and our building is on the next comer on the left, just across from the Empire State Building. The main entrance is on Fifth Avenue. Give me a call if you have any problems on the way. Have a safe journey, and we look forward to seeing you again on the 13th. Best regards.
Leanne
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